Helpline and WhatsApp Service

How we can help you and your patients

Our helpline team is made up of respiratory specialist nurses, respiratory physiotherapists and healthcare advisors, all of whom are trained to give you and your patients expert information on many aspects of living with a lung condition.  

We have a phoneline for all lung conditions and a WhatsApp service that's just for asthma queries.

Sending your patient our way means that we can spend time talking them through any fears, concerns, or difficulties they are experiencing. We can explore any social and practical difficulties that might be going on for your patient and help them get the support they need.  Calls from families, friends and carers of people with a lung condition are very welcome too.

The helpline can advise on treatments, benefits, housing, clean air concerns, support groups and so much more.  

But it’s a service for healthcare professionals, too. We can help you with advice about managing  your patients’ care – but we’re also here to lend you a caring ear when you need it.  

Calling us is always completely confidential. We're here for you whether you are a  healthcare professional, a person affected by a lung condition, or a person who cares for them.

Get support

Call or WhatsApp our Helpline for support with your condition. Get advice on your medicines, symptoms or travelling with a lung condition, or just call us to say hello.

Did you find this information useful?

We use your comments to improve our information. We cannot reply to comments left on this form. If you have health concerns or need clinical advice, call our helpline on 0300 222 5800 between 9am and 5pm on a weekday or email them.

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