Putting people first: how our health advice is fighting to help you live well with a lung condition

Jess from our health advice team goes through the top 4 targets for all our health advice. She explains how we make sure our supporters are at the heart of everything we do and part of our fight to help everyone with a lung condition live well and breathe freely.

Jessica Kirby
Published 1st July 2022

Creating health advice and information that thousands of people rely on is a complex task. Here are the four main aims we think about when putting together our health advice:

Timely and relevant health advice

Our in-house team of health advice experts look to our helplines and social media channels to uncover what topics people are interested in. They also speak directly to people with lung conditions.

Everything we do starts with finding out what people with lung conditions want to know.

Accessible to the people who need it

Once our in-house team knows what people with a lung condition need – then they must work out what is the best way to present it. It could be as a web page, a video or as a downloadable resource.

Up-to-date and evidence-based

Every piece of health advice that we release is cross-checked against the latest medical evidence to make sure anything we advise is bang up to date. And it doesn’t stop there… Everything is also reviewed on a regular basis.

Putting people with lung conditions first

To make sure that everything makes sense to people with a lung condition, we have a Readers Panel made up of people affected by a lung disease. It’s this magic ingredient that really helps make sure that our health advice is useful to the people who need it.

Looking for health advice or support?

We’re here for you, fighting to help you live well with a lung condition. Find all the support you need.

 

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